A Rare Quality in Real Estate

Michael Weitzman • May 23, 2015

When you look for a Grand Rapids real estate agent, you may find out that one of the most important qualities is also one of the rarest: communication. In a world of smart phones and constant connectedness, communication may seem to be a given. However, real communication takes more than a smart phone that is always on. It’s actually a skill that requires a commitment to listening and making yourself available, as well as providing information.

Whenever you happen to be buying a selling a home, the worst case scenario is to sign a contract with a real estate agent to represent you, and then never hear from them unless you initiate the contact. How do you make sure your real estate agent will meet your expectations for communication?

  1. Pay attention to how long it takes the agent to return your initial call or email.
  2. When you meet with the agent, make sure that you feel you were heard.
  3. Let your agent know how you prefer to communicate – text, phone call, or email – and then see if the agent is comfortable with your preferences.

Your real estate agent needs to be effective at communicating not just with you, but also with a number of other people on your behalf. They will need to talk to mortgage professionals, other agents, appraisers, attorneys, title companies, and a host of others in the course of your transaction. Timely, effective communication is essential.

When a Grand Rapids real estate agent is dealing with dozens of individuals for a transaction, it’s inevitable that communication failures occur somewhere along the line. One person will accidentally lose a document or a message, or someone will be confused about next steps, or a real estate agent will take a vacation day. For The Sprich Group, it’s important that these little hiccups should be seamless to you, the client.

At The Sprich Group, we work to provide you updates every step of the way, at your pace, even checking in to let you know if there’s nothing to report. And we believe your questions deserve answers in a timely fashion, so we promise answers the same day. We find that by working harder at communicating effectively, we are able to better serve your needs, whether you’re buying or selling. Contact The Sprich Group today to put our communication to the test.

Photo: Alexandra E. Rust ( Some Rights Reserved )

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